Refund and Return Policy
Thank you for shopping at Hard Cash 4 Test Strips. We strive to provide high-quality products and excellent customer service. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. You must also provide the receipt or proof of purchase.
2. Initiating a Return
To initiate a return, please contact us at Contact Us with your order number and details about the product you would like to return. We will provide you with instructions on how to return the item.
3. Shipping Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at Contact Us.
6. Non-Returnable Items
Certain items are non-returnable, including:
- Opened or used medical supplies
- Items that are not in their original packaging
- Items returned more than 30 days after delivery
7. Damaged Items
If you receive a damaged item, please contact us immediately at Contact Us with photos of the damaged product and packaging. We will work with you to resolve the issue, which may include a replacement or refund.
8. Contact Us
If you have any questions about our Refund and Return Policy, please contact us at Contact Us.